1. Who we are

OSBREMAKANS LIMITED COMPANY is a logistics and shipping company based in Accra, Ghana. P.O. BOX 90, Nima–Accra. Contact: osbremakans@gmail.com / +233 244 759 885.

2. What personal data we collect

When you use our website we may collect the following information:

• Your full name, email address, and phone number
• Your pickup address and preferred pickup date
• The recipient's name, phone number, and delivery address
• Details about your shipment (package type, size, special handling)
• Your preferred payment method
• Any additional notes you provide

3. Why we collect it

We use your personal data only to:

• Process and fulfil your shipment request
• Contact you to confirm pickup and delivery arrangements
• Send you your shipment tracking ID
• Respond to enquiries sent via our contact form

We do not use your data for marketing, profiling, or any automated decision-making.

4. Who we share it with

We do not sell, rent, or share your personal data with any third party for commercial purposes. Your data is only accessed by OSBREMAKANS staff directly involved in processing your shipment.

5. How long we keep it

Shipment records are retained for up to 12 months from the date of submission, after which they are permanently deleted. Contact form messages are retained for up to 6 months.

6. How we store and protect it

Your data is stored in a secured database on our server. Access to the admin dashboard requires a password. All data in transit is encrypted via HTTPS. We maintain regular encrypted backups stored on Google Drive.

7. Cookies

We use a single session cookie to keep our admin users logged in. This cookie is httpOnly (not accessible by JavaScript) and expires after 8 hours. We do not use tracking, advertising, or analytics cookies. No cookie consent banner is required as we only use strictly necessary cookies.

8. Your rights

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your data

To exercise any of these rights, email us at osbremakans@gmail.com with the subject line "Data Request". We will respond within 5 business days.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent version.

10. Contact us

For any privacy concerns:
📧 osbremakans@gmail.com
📞 +233 244 759 885
💬 WhatsApp: +233 244 759 885